WEBDESK: Canva, a popular online graphic design tool, is currently facing an outage, leaving users frustrated. The issue was reported in the early hours of Tuesday, February 25, with complaints rapidly rising.
According to Canvastatus.com and Down Detector, which show real-time data on system performance, two separate issues have been reported today.
Users are primarily reporting issues with uploading images and files, which is making it difficult to complete designs and projects. The outage seems to be affecting users globally with many turning to X (formerly Twitter) to voice their concerns.
Canva acknowledged the issue on X and said that the company is trying to resolve it. “We hear you! Our engineers are working to resolve the issue and we will make sure to keep you informed. You can visit canvastatus.com for updates. Send us a DM for more concerns. Thank you for your patience and understanding,” the platform wrote.
Meanwhile, another issue was reported that was related to premium subscriptions.
“We’re aware of issues affecting PayPal payments, as well as publishing designs with premium elements — including for Canva Pro and Teams users subscribed via PayPal, even when no payment is required. Our team is actively working on a fix and will share updates as soon as possible. Thank you for your patience,” they said.
According to Canva, the Canva outage affected “downloading designs and billing and subscriptions”.
Here’s how users are reacting to the Canva outage:
As always, the meme police came out in full force to talk about the Canva outage.
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