WEBDESK: Canva, the popular online graphic design platform, experienced a major global outage on May 26, 2025, Monday, leaving millions of users frustrated and unable to access their work.
The issue started earlier in the day when users began reporting problems logging into Canva and opening existing projects. The outage quickly spread across multiple regions, including the United States, Europe, Pakistan, and India, affecting both personal users and businesses that rely on the design tool for day-to-day design tasks.
Downdetector, a service that monitors online platform outages, showed a spike of over 1,400 user-submitted complaints during the peak of the disruption.
The company acknowledged the issue through its official social media channels, saying, “We’re aware some people are having trouble accessing Canva. We’re working as quickly as we can to get things back up and running.” However, the company did not share the reason behind the outage or give a specific timeline for when the service would be fully restored.
We’re on it! We’re aware some people are having trouble accessing Canva. We're working as quickly as we can to get things back up and running. For updates, visit https://t.co/Ba1jBJV7PP. We really appreciate your patience!
— Canva (@canva) May 26, 2025
The outage appears to be affecting both the desktop and mobile versions of the platform, with users reporting slow performance, failed uploads, and frozen editing tools.
Users react to the outage
During the downtime, users turned to social media to express their frustration. The hashtag #CanvaDown began trending on platforms like Twitter, where users shared memes, jokes, and concerns about losing access to important design files.
The outage not only affected casual users but also disrupted workflows for many professionals, including content creators, marketers, and students who depend on the design tool for presentations, posters, social media graphics, and more.
Rival platform Picsart also took advantage of the situation by inviting frustrated Canva users to try their editing tools while the issue was being resolved.
As of now, the company is still working to fix the problems, and users are being advised to keep an eye on their official updates for the latest information.
Canva is one of the most widely used design platforms worldwide, offering free and premium services to individuals and businesses. This outage has highlighted the importance of backup tools and offline options for users who depend on cloud-based services.
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